Nicolai Fleischhauer – Product Design & Design Leadership

Transforming
customer focus into business outcomes.

Nicolai Fleischhauer

Product Design and Design Leadership

01.

I excel at two things:

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

01.

I excel at two things:

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

→ Building and leading high-performing design teams to define, build, and scale exceptional products.

02.

How I work

Inspire with Why

To inspire people and deliver exceptional outcomes, I start with "Why". Why are we doing this? What is the story of this project? It's impact? By asking and empathizing, I cultivate a shared purpose and foster alignment. It is essential to articulate the guiding principles of our work to motivate and inspire the team, creating a vision of success and how to reach it.

Collaboration

I collaborate closely with my team to establish a process that works well for all while maintaining flexibility to pivot our approach based on new information. I believe in challenging ideas early on to clarify underlying assumptions and uncover blind spots, whether they are mine or someone else's. To develop a strong conviction, I facilitate an open-minded environment to test ideas and make higher quality decisions formed around insights.

Decision-Making

I believe in making informed decisions through a combination of data, insights, and a strong understanding of trade-offs. I encourage healthy debates and diverse perspectives to gather insights and implement a transparent decision-making framework to steer the process. Once a decision is reached, I firmly believe in "disagree and commit" to ensure everyone is aligned and committed, regardless of their initial position.

Execution

Executing projects with excellence requires a focus on efficiency, prioritization, and adaptability. I emphasize setting clear goals, defining key milestones, and maintaining a results-oriented mindset. By streamlining processes, removing obstacles, and promoting a culture of accountability, I improve both the quality and business impact of design outputs.

Continuous Learning

I am committed to continuous learning and seek out growth opportunities both within the realm of design but also in adjacent fields such as business and development. Exploring diverse areas of knowledge helps me to connect the dots across the ecosystem of stakeholders and facilitate conversations around interdisciplinary topics. In my team, I invest in a culture of curiosity and professional development to grow alongside the evolving responsibilities of design within the product landscape.

02.